I think there’s a lot of misinformation out there. The most common feedback is about our blockchain plans. In terms of the kind of the negative side of things, what’s the most common feedback you’ve gotten so far? Even if they’re upset about us not having this product feature, or us doing this or that, they really are so heavily invested. This past week was me really being able to get so much feedback, positive and negative, from our community and learn so many of the challenges that Kickstarter faces and our users in our community really want to see us succeed. What I’ve been not surprised by, but really inspired by, is how passionate the community is, good or bad. One of the things that I knew about Kickstarter before coming here was that obviously the company had such incredible brand awareness. It’s been enlightening, to say the least. Taylor discusses all of that, and where the service - and crowdfunding in general - is headed. The past few years have been rough for Kickstarter, with layoffs, a butting of heads around unionization and some bad publicity tied to blockchain plans. It’s an important step, as he takes over the role in the wake of turbulent times for the crowdfunding service. The conversation comes amid a kind of listening tour, where Taylor says he’s been engaging both Kickstarter staffers and users about things the service does well, and those things it can do better. It hasn’t been a full week since Kickstarter appointed the former Artsy CMO to the chief executive role, and from the sound of it, he hasn’t wasted a moment.įresh off an appearance at Forbes’ 30 Under 30 Summit, he sat down for a chat in his Detroit Airbnb, only slightly worse for the wear from his travels. Everette Taylor, on the other hand, is jumping in with both feet. More often than not, press interviews are reserved for a later date. For most CEOs, the first several weeks or months are spent learning the ropes, poring over financials and meeting shareholders.
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